Home Health Keys For Success

To download the workshop materials, click on the links below:

Objectives

• Develop and utilize process measures.

• Describe how to add value to monthly audits by monitoring process measures.

• Evaluate the use of SBAR in your agency.

• Define and recognize medication nonadherence.

• Identify root causes for acute care hospitalization (ACH).

Agenda (PDF, 234K)

1.   Process Measures/Best Practices

• Presentation: Process Measures (PDF, 200K)
  Kathy Bailey, LMSW

2.   Caregiver Communication (SBAR)

• Presentation: Situation-Background-Assessment-Recommendation (SBAR) (PDF, 231K)
  Caralyn E. Williams, MAOM, Quality Improvement Specialist, HSAG
• SBAR Communication Guidelines (PDF, 159K)
• SBAR Patient Sticker (DOC, 46K)
• SBAR Physician Report (PDF, 117K)

3.   Improving Adherence to Medication Therapies

• Medication Nonadherence Staff Education Tool (PDF, 87K)
• Tools: Oral Medications on MedQIC,  click here.

4.   Acute Care Hospitalization (ACH): Root Cause Analysis

• Presentation: ACH: Root Cause Analysis (PDF, 308K)
  Caralyn E. Williams, MAOM, Quality Improvement Specialist, HSAG
• ACH Event Tree handout (PDF, 219K)

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